Add & Manage Your Payment Methods

You can make changes to the payment methods associated with your account from the Payment Methods settings. This article will guide you through adding, editing, and removing payment methods and how to change the payment method used to fund your account.

Add Payment Method

If you haven’t yet activated your Stamps.com Balance with your preferred payment method, you can do so at any time.

Add Bank Account

Endicia uses Plaid, a trusted third-party service, to securely link your bank account. Plaid supports thousands of U.S. financial institutions, making it quick and easy to connect your account.

System Maintenance and Enhancements for ACH/Pay-by-Bank Service

We are performing system maintenance and enhancements to the ACH/Pay-by-Bank Service. While this work is underway, existing merchants must contact support to have this service enabled for their account. Existing ACH customers can continue using the service without disruption.

ACH will not be available for new setups. We will update as soon as the service is available again.

To add a bank as your preferred payment method:

Online

To add your bank account:

  1. Go to the Profile menu and select Manage Account.

    arrow points from Account-profile dropdown menu to box on Manage Account option

  2. Click Payment Methods from Account Settings.

    SDC_WEB_ACCTSETTINGS_PAYMENTMETHODS_MRK

  3. Click Add.

    SDC_WEB_ACCTSETTINGS_PAYMENTMETHODS_ADDBTTN.png

  4. Select Pay by Bank, then click Connect Bank.

    ADDPAYMENTMETHODWINDOW_PAYBYBANK.png

  5. Click Continue to connect your bank account with Plaid.

    CONNECT_PLAID_PAYBYBANK.png

  6. Follow the on-screen instructions to add your bank account.

    PAYBYBANK_SELECTBANK.png

  7. Click Back to Stamps.com to return to view your connected Payment Methods.

    PAYBYBANK_SUCCESS.png
PC Software

  1. Go to Account in the sidebar.

  2. Click Payment Methods from Account Settings.

  3. Click Add.

  4. Select Pay by Bank, then click Connect Bank.

  5. Click Continue to connect your bank account with Plaid.

  6. Follow the on-screen instructions to add your bank account.

  7. Click Back to Stamps.com to return to view your connected payment methods.

Add Credit Card

To add a credit card as your preferred payment method:

  1. Go to the Profile menu and select Manage Account.

    END_NEW_webclientgenericmanageaccountdd21218.png

  2. Choose Payment Methods from the Account Settings section.

    END_NEW_webclientgenericaddpaymentmethodtab21218.png

  3. Click the Add.

    END_webclientgenericaddpaymentmethodaddicon21218.png

    The Add Payment Method window will open.

  4. Enter the information for your new payment method, then click Save.

    webclientpaymentmethodeditdetailssave2918.png

    Now that your new payment method has been added, you can assign it to one or more transaction types in Payment Settings.

  5. Select Payment Settings.

    END_webclientgenericpaymentsettingstab21318.png

  6. Use the drop-down menus to select which Payment Method to use for each purchase type: Account Funds, Service Fees, and Supplies Purchases.

    END_webclientgenericaddpaymentmethodsetpaymentmethodddopen21218.png

Edit a Payment Method

You may need to occasionally update the billing address or expiration date for the cards you have on file for your account.

To edit one of your payment methods:

  1. Go to the username drop-down menu and select Manage Account.

    END_NEW_webclientgenericmanageaccountdd21218.png

  2. Go to Payment Methods in the Account Settings section.

    END_NEW_webclientgenericaddpaymentmethodtab21218.png

  3. Select the Payment Method you would like to edit.

    END_webclientgenericeditpaymentmethodselectorder21318.png

  4. Click Edit.

    END_webclientgenericeditpaymentmethodeditlink21318.png

  5. Edit the necessary information, then click Save. Please be sure to enter your entire credit card number when making any changes to ensure credit card verification.

    winclientaccounttabpaymentmethodstabeditpaymentmethodpanelpopulated21418.png

Delete Payment Method

You can delete both your credit card and bank account payment methods at any time.

Delete Bank Account

To remove your bank account:

Online

  1. Go to the Profile menu dropdown and Select Manage Account.

    arrow points from Account-profile dropdown menu to box on Manage Account option

  2. Click Payment Methods from Account Settings.

    SDC_WEB_ACCTSETTINGS_PAYMENTMETHODS_MRK

  3. Select the payment method you'd like to delete.

    AccountSTTNGS_PaymentMethods_SelectBank.png

  4. Click Delete.

    AcctSttngs_PaymentMethods_DeleteBTTN.png

  5. Click Yes to confirm that you wish to delete this payment method.

    DeletePaymentConfirmation.png
PC Software

  1. Select the Account tab.

    Stamps side navigation. Box shows Contacts button

  2. Select Payment Methods.

    winclientaccounttabpaymentmethodstab21318.png

  3. Select the Payment Method to remove.

    WIN_PAYMENTMETHOD_SELECTPAYMENT.png

  4. Select Delete.

    winclientaccounttabpaymentmethodstabdeleteingraynavbar21518rnt.png

  5. Click Yes to confirm you wish to delete this payment method.

    NEW_webclientremovepaymentmethoddeletefinal21318.png

Delete Credit Card

To remove your credit card:

Change a Payment Method

To change the payment method used to fund your account:

  1. Go to the username drop-down menu and select Manage Account.

    END_NEW_webclientgenericmanageaccountdd21218.png

  2. Go to the Payment Settings. Your current Payment Method for Postal Account and Online Store purchases will be displayed.

    END_webclientgenericpaymentsettingstab21318.png

  3. Open the drop-down menu and select which Payment Method to use.

    END_webclientgenericaddpaymentmethodsetpaymentmethodddopen21218.png
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