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Account Setup
Set Up Payment Methods & Funds
When you first open your Endicia account, the credit card you entered during your registration process will automatically be the card used to fund your account balanc...
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Hardware Setup
Connect & Use a USB Postal Scale
Endicia allows you to connect a postage scale so you can import accurate mailpiece weights when creating NetStamps, envelopes, and shipping labels. This article will ...
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Compare Rates
Compare Rates with Rate Advisor
Rate Advisor is the built-in tool for Endicia that helps you identify the best rate and service for every shipping label you create. You can instantly compare rates a...
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Mailing with Stamps
Printing NetStamps
NetStamps are the official USPS solution for printing postage stamps from Endicia to use on postcards and letters. When printing USPS postage stamps from Endicia, you...
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Mailing Envelopes
Print & Mail Envelopes
With Endicia, you can print USPS postage directly onto envelopes instead of using NetStamps for letters you are mailing within the United States. When printing envelo...
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Shipping Packages
Create & Print Shipping Labels
With Endicia, you can create and print both domestic and international shipping labels using any of our available carriers: USPS, UPS, DHL Express, and GlobalPost. Sh...
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USPS
USPS Rate Changes 2024
Shipping carriers routinely update their products, services, and rates—typically at the start and midpoint of each year. To help you navigate these changes, this arti...
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GlobalPost
GlobalPost from Endicia
GlobalPost is an affordable way to send international packages to more than 220 countries*. You can ship packages that weigh less than 4.4 lbs using Economy and packa...
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UPS
UPS from Endicia
UPS offers reliable, fast delivery for shipments anywhere in the US and exceptional shipping services to over 200 countries. With Endicia you can access UPS services ...
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DHL Express
DHL Express from Endicia
DHL Express ships your international packages with speed and reliability to over 220 countries. Ship using DHL Express from your Endicia account and enjoy deep discou...
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Account Settings
Manage Shipping Addresses
Your Shipping Address, also known as your Origin Zip or Postal Meter Address, is the address you mail from. It is used to determine postage rates. If your location ch...
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Subscription
Change Your Account Service Plan
You can change your Endicia Service Plan to best suit your mailing and shipping needs at any time. To learn about what each plan has to offer, review the plan details...
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Payments & Billing
Fund Your Account Balance
Your balance is a pre-funded account that pays for postage purchases, added package insurance, and any related post-shipment adjustments. Before purchasing postage, y...
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Reporting
View & Download Reports
View and export your mailing history, expenses, and balances with Endicia's built-in reports. Exported reports are saved as a CSV (Comma Separated Value) file so that...
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Exports
Export Your Print History
Use Endicia's export feature to download your print history to a CSV (Comma Separated Value) file. This can be useful when you wish to open your print history in your...
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Label & Postage Issues
USPS Tracking Shows as Delivered Incorrectly
While it can be alarming to see a premature Delivered status on a package you have just printed a label for, it usually isn't cause for concern. This is common with U...
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Payment Issues
Handling Payment Errors
You may sometimes encounter an error related to your payment method. If your postage, service fee, or store payment is rejected, review the below list for the most co...
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Import & Manage Orders
Import Orders from a Store
Once you have connected a store to Endicia Online, you can set your store to automatically import orders. If you prefer to control when orders import, you can refresh...
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Ship Orders
Ship Ecommerce Orders
Endicia accounts on the E-commerce plan and certain legacy plans can connect stores to import orders asd well as create manual orders. Your orders will appear in the ...
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Ship Orders
Track Your Ecommerce Orders
You can easily track your ecommerce orders in Endicia. Tracking allows you to keep an eye on your package status and is a convenient, reliable way to inform your cust...
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Products
Introduction to Products
The Product Catalog is Endicia's listing of all the items you sell online. These product records contain information necessary for shipping, including: Item SKU ...
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Automation
Introduction to Automation
Automation allows you to reduce the number of manual steps you take in your workflow. Automation saves you time and resources and enhances accuracy and consistency. I...
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