Using Service Mapping

Use Service Mapping to automatically apply the shipping service your customer selected when placing their order. This article will guide you through defining which service should be applied to your shipment based on the Shipping Method associated with the order.

Looking for information on how to configure Best Rate? Check out our Using Best Rate help article.


Configure Service Mapping

  1. Open Settings.

  2. Expand Orders. Then, select Stores.

  3. Select the store. Then, click Edit.

  4. Enter the service name into the Requested Services: field.


    The name you enter needs to exactly match the shipping method assigned to your orders when imported. In the following steps, you will define which carrier and service to apply if the Shipping Method of an order has this shipping method name.

  5. Select the carrier from the Carrier: drop-down menu.

  6. Select the service from the Shipping Service: drop-down menu.

  7. Click Add New Service Mapping and repeat steps 4 - 6 for each service you need to map. Then, click Save.


    Service Mappings will be applied automatically to new orders as they are imported.

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