Personally Identifiable Information Removal

Personally Identifiable Information (PII) refers to any data that can be used to identify an individual, such as their name, address, phone number, or email address.

The protection of PII has become paramount for both businesses and individuals. All Auctane brands, including Endicia, have consistently prioritized the security of customer data. As part of our commitment to data security, we have implemented changes in our PII retention policies in accordance with the European Union General Data Protection Regulations (GDPR).

GDPR is a comprehensive data protection framework designed to ensure that individuals' personal data, particularly within the European Union, is handled with the utmost care and transparency. Under GDPR, both senders and recipients of packages within the European Union have the right to request the deletion or anonymization of PII stored in our systems. As part of our services to you, we will review all requests and respond according to our internal policies. Rest assured that we are committed to respecting your rights, which includes the right to have your data removed from our databases.

Request Removal of Personally Identifiable Information

If you wish to request the removal of your PII from our systems, you can find detailed information about this process in our Privacy Policy. To initiate the data removal process, you must refer to the GDPR guidelines and make your request through the channels outlined in our privacy policy. This policy serves as a comprehensive resource that explains our data handling practices and the steps to follow when requesting data removal.

When your PII is marked as "Removed" in our systems, your PII will no longer be displayed in our software, ensuring that it is no longer accessible or traceable. However, it's essential to note that non-personally identifiable information, such as city, state, 5-digit zip code, order number, and similar data points, will continue to be available. This approach allows us to strike a balance between safeguarding your privacy and maintaining the functionality of our services.

Amazon Data Protection Policy

Please see our Amazon store guide for information about Amazon's policy for data protection.

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