You can easily track your ecommerce orders in Endicia. Tracking allows you to keep an eye on your package status and is a convenient, reliable way to inform your customers about when it will arrive.
Endicia also offers Branded Tracking for a personalized tracking experience you can share with your customers.
Almost all services in Endicia allow for tracking, with one exception:
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USPS First-Class Mail Large Envelope/Flat
Refunds for Tracked Package Labels
If you have created a label for a tracked package but need to cancel the label, please see our guide on how to Request a Label Refund for a tracked package.
To access your package tracking information in Endicia:
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Go to the HISTORY tab.
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Select the order you want tracking information about and click the Tracking Number.
Tracking details will be displayed:
Lost Package Assistance
For assistance with a lost USPS package, please email the USPS or call the USPS at 1-800-275-8777.