The following may occur when printing to an HP OfficeJet Printer from the Stamps.com PC software:
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More than one copy of the postage is printed
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The postage barcode does not print or may print on a separate label
Follow the instructions below to correct these printing issues.
See our Troubleshooting: Printer is Not Printing help article for general troubleshooting steps when your printer is not printing.
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Close the Stamps.com software.
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Open the Windows Control Panel.
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Open Devices and Printers.
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Find your printer in the list. Right-click on the printer icon and choose Printer Properties.
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Click on the Advanced tab.
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Select the Print directly to the printer option.
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Click on the General tab. Then, click Preferences.
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Change your printing or image quality to one of the following:
The available options may vary depending on the model of HP OfficeJet printer.
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Economy
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EconoMode
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Draft
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Manual
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Black and White
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Black only
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Click Apply, then click OK to close Preferences.
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Restart your computer.