How to Contact Support

If you need any assistance with Endicia, you have several options for technical support.

Email Support

Email support is available at any time and you'll receive a response within 1 – 2 business days.

Please use the Contact Us form to submit an email to our team.

Phone Support

Telephone support is available Monday - Friday from 8am - 8pm Central Time. Call the toll-free number 1‑877‑522‑8510.

For Enterprise and High-Volume plans, you will find your support phone number in your account's Help menu.

Multi-Location (Enterprise) Invoice Support

For multi-location (enterprise) accounts with invoicing inquiries or questions about a non-payment notice, please get in touch with an Invoicing representative at 888-427-7606, Monday–Friday, 7 AM – 5 PM Central Time.

For email support, please reach out to arsupport@auctane.com.

Help Center

Our online help center is available 24/7 with information about carrier services, how-to guides, and troubleshooting steps, so you can learn how to use features or resolve common issues right away.

System Status

For real-time updates about Endicia servers and networks, please visit our System Status page.

Was this article helpful?
0 out of 0 found this helpful

Can't find what you're looking for?

We’re here to help you.
Submit a request